Support

Nitman's Technical Team will help you from installation to implementation. It will cover configuration, training and setting Talentpool or Talentscout to replicate the processes followed in your organization. The technical support team at Nitman Software will support you with issues, new releases and product upgrades on a regular basis over the phone, email, live chat and visits, if and when required.

Yes, AMC is an option that you can choose from the second year onwards. The first year's support and maintenance comes complimentary with the product, which includes the entire technical support for the whole year as mentioned above.

Remote Live Support is a faster way to solve your issues with the application without a personal visit. While remote support solves the issues as effectively, it gives you more control over access issues than personnel visit.

We reach out to our customers with the help of various software tools such as Team Viewer, GotoMeeting and Webex. It helps us reach your machine and troubleshoot the software issues.

Webinars are a convenient and easy way to receive trainings. You can receive the training from your premises and as per your schedule since we keep conducting webinars. If you miss one, you can certainly attend another. Keep yourself updated with the new releases and functionalities.

You will receive regular updates about new releases and feature enhancements from the Nitman team. You will be able to download the new features and product upgrades with the help of a unique login id and password from the Nitman website. To know more attend our webinars.

To change your server machine, let our support team know the details of the current machine you want to transit from along with specifics of time and date.

To upgrade your product call the support team at Nitman. We can help you with the features, benefits and the price so that you can compare and choose the right product. To know more call support at 020 40751122.

Nitman Software is a specialized product development company. We make specific products to simplify complex business processes. Every product is created after thorough research and in-depth study. Products of Nitman Software not only provide insight to the senior management but also reduce workload for the end users.

Yes, automating your recruitment process does save a lot of time and money.
Members of a recruitment often spend a lot of their time in doing mundane tasks such as creating reports, entering data into confusing excel sheets, coordinating with vendors and interviewers etc. With the help of a recruitment software, you get:

• » A single platform to coordinate with vendors, interviewers, managers and candidates
• » Handy tools to increase productivity such as auto generated to-do lists, resume parser, duplicate detection and many more.

So when you start saving your time for your recruiters, it translates into more business. To know more use the ROI calculators given below:

	ROI Calculator for Talentpool
	ROI Calculator for Talentscout

Yes, your data is absolutely safe. The product of Nitman being on-premise solutions, we do not have access to your data. Your data is completely under your control.

CPU	Intel Pentium IV 2.8 Ghz or equivalent
Memory	2 GB (recommended)
Hard Disk Space	200 GB, plus 2 GB for every 4000 applicants in Talentpool
Operating System	Windows XP or Windows 2000/2003 Server
JVM	j2re1.4.2_03
Other Software	Microsoft Word 2000 or higher

Remote user PC web-client

Operating System	Windows XP or Windows 2000/2003 Server
Web Browser	Internet Explorer 6.0
Monitor Minimum resolution	1024 x 768

Yes, it is very simple to upload your existing data because we provide you advance sourcing tools which help you to import your data within no time. You can upload data in bulk or one at a time with the help of Bulk Import and Single Import respectively. You can import data from various sources such as web pages, email, job portals, excel sheets and from files and folders of your Desktop.

No, you need not invest in any other software to install any of Nitman's products. With the exception of Microsoft Office, we provide you all the required software packages complimentary with our product.

Nitman has designed two different recruitment softwares which are,

• » Talentpool- For companies and corporates
• » Talentscout- For consultants and staffing firms recruiting for companies in India
• » Talentscout Overseas – For consultants and staffing firms recruiting for companies abroad

So just pick up the software as per your industry or business. If you need assistance in selecting the appropriate application, write to us at info@nitman.co.in or call us at 020 6400 8587.

All our products are specific to the business requirements of a particular industry.

Talentpool is available in three versions- Enterprise, Pro and Basic- to cater to the needs of large, mid-sized and growing companies whereas Talentscout solely addresses the recruitment problems of consulting or staffing firms. The recruitment process followed by consultants is entirely different from the process followed by corporates.

On the other hand consultants who recruit for companies abroad follow an absolutely different process when compared to recruitment firms hiring for India. So we have three different versions of Talentscout – Overseas, Domestic and Basic- so that we can address specific issues of consultants working in different areas.